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MyProfile NFC Card
Matte Black
599 pts
$4.99
MyProfile Band
999 pts
$19.99
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1598 MyPts
Shipping and taxes calculated at checkout.
Active orders
MyProfile Card
Order MP-30926
Ordered
Shipped
In transit
Estimated delivery
Monday, September 7
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Order detail
Order #OD261014-0072
ConfirmedPlaced on 12 Oct 2026, 14:23
Total US$ 29.98
Items and packages
MyProfile NFC Card
Matte Black
Qty: 1
MyProfile Band
Midnight Black
Qty: 1
Packages
Order #OD261014-0072
ConfirmedPlaced on 12 Oct 2026, 14:23
Total US$ 29.98
Package 1 of 2
Shipping via: SingPost
MyProfile NFC Card
Matte Black
Qty: 1
Package 2 of 2
Shipping via: SingPost
MyProfile Band
Midnight Black
Qty: 1
Track package
MyProfile NFC Card
Matte Black
Qty: 1
14:23
Order confirmed
Your order has been received.
18:10
Package processed
Item has been prepared for shipment.
09:25
Departed facility
Left Singapore sorting centre.
04:40
In transit
Arrived at destination country.
Out for delivery
Your package is on the way.
Delivered
Package delivered to your address.
Latest update
14 Oct 2026, 04:40
Arrived at Los Angeles, USA.
Track package
MyProfile Band
Midnight Black
Qty: 1
14:23
Order confirmed
Your order has been received.
10:05
Package processed
Item has been prepared for shipment.
16:30
Departed facility
Left Singapore sorting centre.
08:20
Arrived at destination
Arrived at New York, USA.
07:45
Out for delivery
Your package is on the way.
11:08
Delivered
Package delivered to your address.
Delivered to
123 Maple St, Apt 4B
New York, NY 10001, USA
Track package
MyProfile NFC Card
Matte Black
Qty: 1
14:23
Order confirmed
Your order has been received.
09:25
Package processed
Item has been prepared for shipment.
04:40
Departed facility
Left Singapore sorting centre.
08:15 !
Delivery exception
Delay due to carrier exception. Item is held for further inspection by customs.
Out for delivery
Your package is on the way.
Delivered
Package delivered to your address.
Carrier exception
Your package is experiencing a delay due to customs inspection. Revised delivery estimate is currently unavailable. We are working with the carrier to resolve this issue.
Delivery proof
MyProfile Band
Midnight Black
Qty: 1
Proof of delivery
Delivery time
16 Oct 2026, 11:08 (Local time)
Delivery location
123 Maple St, Apt 4B
New York, NY 10001,
USA
Received by
Front door (no signature required)
Order receipt
Order #OD261014-0072
ConfirmedPlaced on 12 Oct 2026, 14:23
Total US$ 29.98
Items
MyProfile NFC Card
Matte Black
Qty: 1
MyProfile Band
Midnight Black
Qty: 1
Cancel order
Order #OD261014-0072
Awaiting packingPlaced on 12 Oct 2026, 14:23
Total US$ 29.98
This order is eligible for cancellation.
Your order is awaiting packing and has not been shipped yet. You can cancel now without charge.
Items to be cancelled
MyProfile NFC Card
Matte Black
Qty: 1
MyProfile Band
Midnight Black
Qty: 1
Reorder items
Order #OD261014-0072
DeliveredPlaced on 12 Oct 2026, 14:23
Items from this order
MyProfile NFC Card
Matte Black
Original price: US$ 4.99
MyProfile Band
Midnight Black
Original price: US$ 19.99
Start return
Order #OD261014-0072
DeliveredDelivered on 16 Oct 2026
Select item(s) to return
Return request
Order #OD261014-0072
DeliveredDelivered on 16 Oct 2026
Item condition
Refund or replacement
Upload evidence (photos)
Return submitted
Return request submitted
RMA #RMA261017-0017
Pending approval
Submitted on 17 Oct 2026, 16:20
16:20
Request submitted
We have received your return request.
Under review
We will review your request within 1–2 business days.
Return instructions
You will receive detailed return instructions by email.
Item received
We will notify you once we receive your return package.
Refund or replacement
We will process your refund or send a replacement after inspection.
Return detail
Return #RMA261017-0017
Approved – Label issuedOrder #OD261014-0072
Requested on 17 Oct 2026, 16:20
MyProfile Band
Midnight Black
Qty: 1
Return progress
16:20
Return requested
We received your return request.
10:15
Return approved
Your return has been approved.
15:30
Return label issued
A prepaid return label has been generated.
Return received
Waiting for item to be received.
Return label
UPS Ground
Prepaid Return
RMA261017-0017
Order #OD261014-0072
1Z9A4V7R0381234567
Ship to
MyProfile Returns
1200 E. Arques Ave
Sunnyvale,
CA 94085
USA
Return service
UPS Ground
Prepaid Shipping
No additional
postage required
Drop-off instructions
- Pack your item securely and attach this label.
- Take it to any UPS drop-off location.
- Keep your tracking number for reference.
Refund detail
Refund #RF261018-0018
Pending refundOrder #OD261014-0072
Approved on 22 Oct 2026, 09:14
MyProfile Band
Midnight Black
Qty: 1
Status
Pending refund
Your refund has been approved and is being processed to your original payment method (Visa •••• 4242).
09:14
Refund approved
Your refund has been approved.
Processing refund
Funds typically appear in 3–5 business days.
Refund completed
You'll receive an email confirmation.
Replacement detail
Replacement #REP261018-0021
ProcessingOrder #OD261014-0072
Requested on 18 Oct 2026, 11:05
MyProfile NFC Card
Matte Black
Qty: 1
Replacement progress
11:05
Replacement requested
We received your replacement request.
Processing
Your replacement is being prepared.
Shipped
Tracking details will be available soon.
Delivered
Package delivered to your address.
Estimated shipping date
On or before 21 Oct 2026
Start support request
0/1000
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Order support conversation
Ticket #SUP261018-0037
OpenOrder #OD261014-0072 | Created 18 Oct 2026, 16:18
Category: Order issue
My MyProfile NFC Card is not being detected by my phone. I've tried multiple devices and the same issue occurs. Please advise on next steps.
Hi, thanks for reaching out. We're sorry to hear about the issue. Please try clearing your phone's NFC cache and ensure NFC is enabled. If the issue persists, we'll be happy to arrange a replacement for you.
I've already tried those steps and the card still doesn't work. Could you please proceed with a replacement?
0/1000
Products
MyProfile Card
Active · Linked
MyProfile Band
Active · Unlinked
Manage Product
MyProfile Card
Active · Linked
Unlink Product
MyProfile Card
Active · Linked
Alain (48291012)
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This product will be unlinked from your profile and you will be redirected to the profile selection screen.
Relink Product
MyProfile Band
Active · Unlinked
Verify your profile
We will send a one-time passcode (OTP) to confirm this product link.
Deactivate Product
MyProfile Card
Active · Linked
Alain (48291012)
Deactivate this product?
This product will be disabled and you will be redirected to the profile selection screen. You can reactivate it later.
Transfer Product
MyProfile Band
Active · Linked
Alain (48291012)
- 1 Generate transfer code Complete verification to generate a 16-character code.
- 2 Share with new user The new user enters this code to claim the product.
- 3 Transfer complete This product will be unlinked from your profile.
Your transfer code
Expires in 24 hours
Share this code with the new user. Once they accept it, this product will be unlinked from your profile. No MyPts will be moved as part of this transfer.
Activation Unavailable
MyProfile Card
Already claimed
This product is already claimed
This product is linked to another profile and cannot be activated. If you believe this is an error, contact our support team.
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Cart
MyProfile NFC Card
Matte Black
599 pts
$4.99
MyProfile Band
999 pts
$19.99
Your cart is empty.
1598 MyPts
Shipping and taxes calculated at checkout.
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Payment
Securely pay with Stripe. Your card information is processed by Stripe and is not stored by MyProfile.
Merchant
MyProfile
Order total
$29.98 USD
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Your payment is processed securely by Stripe. You will be charged $29.98 USD.
Checkout
Order Confirmed
Thank you for your purchase! Your order has been received and is being processed.
Order number
OD261014-0072
Total paid
$29.98 USD
Order items
MyProfile NFC Card
Qty 1
MyProfile Band
Qty 1
Shipping address
123 Main St
Toledo, OH
43604
United States
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Order summary
MyProfile NFC Card
Qty 1
MyProfile Band
Qty 1
Checkout
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Order number
OD261014-0072
Order items
MyProfile NFC Card
Qty 1
MyProfile Band
Qty 1
Verification code
Enter the 6-digit code sent to a***@example.com.
Checkout
Payment
Securely pay with Stripe. Your card information is processed by Stripe and is not stored by MyProfile.
Merchant
MyProfile
Order total
$29.98 USD
Billing address
Your payment is processed securely by Stripe. You will be charged $29.98 USD.
Checkout
Order Confirmed
Thank you for your purchase! Your order has been received and is being processed.
Order number
OD261014-0072
Total paid
$29.98 USD
Order items
MyProfile NFC Card
Qty 1
MyProfile Band
Qty 1
Shipping address
123 Main St
Toledo, OH
43604
United States
Transaction History
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Request Type
0/500
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≈ $3.15 USD
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- Requested 12 Oct 2026 10:24 AM
- Verified 12 Oct 2026 02:18 PM
- Paid 13 Oct 2026 09:42 AM
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MyProfile NFC Card
Order #OD261014-0072
In
transit
0/500
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MyProfile NFC
Card
Request submitted
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MyProfile NFC Card
Check return eligibility
Review the details of your item and order.
MyProfile NFC
Card
Matte Black
Order: #OD261014-0072
Purchased on: 12 Oct 2026
Qty: 1
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Your return has been approved. Follow the steps below.
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MyProfile NFC
Card
Product ID: DYCXQTQT
Order: #OD261014-0072
Purchased on: 12 Oct 2026
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0/500
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SUP261018-0037
Return request • Order #OD261014-0072
Request timeline
SUP261018-0037 • Order #OD261014-0072
Hi, I'm Myra.
How can I help you today?
SUP261018-0037 • Order #OD261014-0072
SUP261018-0037 • Order #OD261014-0072
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Activate Product
MyProfile Band
Black
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Your Band is Ready
Your product has been verified and is ready to be linked to your profile.
MyProfile Band
Black
Product code
DYCXQTQT
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MyProfile Band
Black
Product Activated
Your product is now active and linked to your profile.
Current Balance
12,480
MyPts
≈ $26.21 USD
Good morning, Alain.
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